They didn’t teach me management skills in seminary.  Wish they had because as the leader of a church I needed them badly and it’s a shame I had to learn them on my own.  So I thought i would pass on some pointers.

Point Number One:  If you can’t measure it, it will not succeed.  I know- someone will say, “How do you measure spiritual growth? It’s simple, by watching how your leaders lead.  How much like Jesus do they lead? Are they more concerned with the least, the last, and the lost than themselves? Do they yearn for the salvation of their networks or do they just come to church? I could go on but you get the message.

Point Number Two:  Staff seldom succeed without clearly defined expectations. A pastor I know hired a youth director to lead the youth.  His set of expectations amounted to “Grow the youth group.” Instead he should have given clearly defined expectations. For example: “Build the youth group through collaboratively raising up enough adult leadership to mentor and equip 150 youth every week within two years.”  The expectations are clear and the results are measurable.

Point Number Three:  Hold staff accountable to the expectations. It’s not enough just to give clear directions.  Follow up is essential to success. Questions like- “How’s it going?” What do you need to succeed? “Why do you think you missed fulfilling the expectations this year.?”

Point Number Four:  Never put up with mediocre efforts from the staff (or yourself for that matter). Pastors are notorious for overlooking poor performance. However, allowing a staff member to continually under-perform takes the sails out of those who are performing. So the best thing you can say to this person, after giving it a college try to get the person the help they need to succeed is to say “Perhaps it’s time to move on.  I’ll help you find a church where you can be effective.”

Point Number Five:  The person you should be the hardest on is yourself.  The best thing you can do for your staff is to keep your own fires burning brightly. Remember, you can’t give what you don’t have. So set your expectations higher than those for your staff.

Bill Easum
www.effectivechurch.com